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Helpful points of contact

Contact points for support for mental health

Your GP may be your best route to appropriate advice and support. You can search online for your local mental health support services. Also, by telephoning 111 you can access health advice.

Advice from NHS regarding Mental health issues

However, here are some experienced and widely available services and charities offering support for a range of MH issues.


Samaritans

Telephone: 116 123 (24 hours a day, free to call)

Email: jo@samaritans.org

Website: samaritans.org

Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.


Mind Infoline

Telephone: 0300 123 3393 (9am-6pm Monday to Friday) or text 86463

Email: info@mind.org.uk

Website: mind.org.uk

Mind provides confidential mental health information services.

With support and understanding, Mind enables people to make informed choices. The Infoline gives information on types of mental health problems, where to get help, drug treatments, alternative therapies and advocacy. Mind works in partnership with around 140 local Minds providing local mental health services.


Rethink Mental Illness Advice Line

Telephone: 0300 5000 927 (9.30am - 4pm Monday to Friday)

Email: advice@rethink.org

Website: rethink.org

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff.

Rethink also runs Rethink services and groups across England.


Saneline

Telephone: 0300 304 7000 (4:30pm-10:30pm)

Website: sane.org.uk

Saneline is a national mental health helpline providing information and support to people with mental health problems and those who support them.


The Mix

Telephone: 0808 808 4994 (11am-11pm, free to call)

Email: Helpline Email Form

Crisis Support: Text 'THEMIX' to 85258

Website: themix.org.uk

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access the The Mix's support via phone, email, webchat, peer to peer and counselling services.


Side by Side

Website: sidebyside.mind.org.uk

Side by Side is an online community where you can listen, share and be heard. Side by Side is run by Mind.


SHOUT

Text: 85258

Website: giveusashout.org

Shout is the UK's first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It's a place to go if you're struggling to cope and you need immediate help.


NHS England IAPT (Improving Access to Psychological Therapies)

Website: nhs.uk

If you're based in England, you can use the webpage to find and refer yourself to mental health services in your area.


Family Action - Support for Parents and family members in a crisis

Telephone: 0808 802 6666

Text: 07537 404 282

Email: familyline@family-action.org.uk


Drinkaware - Alcohol abuse

Website: drinkaware.co.uk


Drug addiction/substance abuse

Website: talktofrank.com


Support for people experiencing problems at work

National Bullying Helpline: 0300 323 0169 9am-5pm Mon-Fri

Alternative Phone: 0845 225 5787

Website: nationalbullyinghelpline.co.uk


Protect - Charity providing free confidential advice and support to whistleblowers

Telephone: 020 3117 2520

Website: protect-advice.org.uk

Email: Helpline Email Form


ACAS - Workplace Sexual Harassment advice

Website: acas.org.uk


ACAS - Discrimination at Work Advice

Website: acas.org.uk


Disability Law Service - Free advice for disabled people in the workplace

Telephone: 0207 791 9800 9:30am - 5:30pm Mon-Fri

Website: dls.org.uk

Email: employment@dls.org.uk


LGBT Switchboard

Website: switchboard.lgbt

Telephone: 0300 330 0630 10am-10pm everyday

Email: chris@switchboard.lgbt

Switchboard is an LGBT helpline, they're there to talk about anything you might want to.


Stonewall Charity Support for LGBTQ+ Community

Website: stonewall.org.uk


National Firefighters Charity

Website: firefighterscharity.org.uk

Telephone: 0800 389 8820


The Care Workers Charity

Website: thecareworkerscharity.org.uk


CSIS Charity Fund - Support for Local Govt workers and Public Servants

Website: csischarityfund.org


Civil Service Charity offering support

Website: foryoubyyou.org.uk

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Important Note.

Huge advances have been made to encourage and accommodate workers who report failures in service and major wrongdoing across all industries. In particular, the NHS and the banking and finance world are leading the way to provide the right circumstances and culture within companies for staff to report matters of concern. The CQC obligates care providers to have a robust and effective ‘whistleblowing’ policy that specifically mentions the merits of a reporting service that is independent from the care provider.

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