Care home failings put residents at risk of harm

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Residents put at risk due to the failings of Newbury Care home

An inspection taken place at a Newbury Care home found that incidents which lead to people being unsafe and at risk of harm that could have been avoided as well as allegations and complaints not being reported or investigated properly.

We thoroughly believe that if this care home had a reporting facility for care staff to report concerns that they had confidence in then information indicating what was really happening at that location would have reached senior leaders of Care UK and action would have been taken sooner.

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