A sad case of abuse in Somerset

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This is a sad case of abuse in Somerset - it can happen anywhere and to any care provider who take a complacent view.

Richard Crompton, the independent chair of the SSAB, said: "This happened to be in Somerset, but the weaknesses in the system are nationwide and must be considered at that level."

Care providers can and must do more - Say So helps to reduce risks and raise standards - and will deter, prevent and detect poor performance and problems before they develop to become serious failures.

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